I am a hospitality leader with over a decade of experience in luxury hotel management. Currently, I’m the Executive Assistant Manager at the Radisson Blu Resort & Spa in Split, Croatia, where I oversee daily operations for our 252-room resort property. My previous roles include managing rooms division operations across Radisson Blu Bucharest and Park Inn properties in Bucharest and holding leadership positions with Hyatt in Dubai, as well as luxury hotels in London, such as Sofitel Hotels and Park Plaza Westminster Bridge. Working in large-scale hotels with over 1,000 rooms, I’ve led teams to drive guest satisfaction and optimize operational efficiency, especially during challenging times. I love creating environments where guests feel valued, and hotel teams are motivated to excel. To me, exceptional service blends operational efficiency with personal touches that not only elevate the guest experience but also drive profitability and support staff growth.