Preliminary program

Our program is developed with our advisory board, and every year we are searching for the most important topics and new ideas to share with you.


  • Global Operations Outlook: Trends, Challenges, and Future Visions
  • The Story Behind the Numbers: Trends in European Hotel Performance
  • The Use of AI in Hospitality: the Truth and Practicalities Behind the Hype
  • Controlling in Hospitality: The Story Behind the Reports
  • Navigating Burnout and Stress in Teams
  • Engaging Gen Z: Strategies for Attracting and Retaining Talent in the Hospitality Industry
  • The Importance of Good Communication in Hotel Operations
    • The Psychology Behind Hotel Operations: The Importance of Social and Emotional Intelligence
    • How to Manage Your Team Successfully and Different Characters Within Your Team
    • How to Create a Healthy Work Environment for Team Members
  • Decoding the Psychology of Social Media Advertising
  • Comparing In-House and Outsourced Revenue Management: Which Is More Effective?
  • Revenue Management’s Transformation: When Pricing Isn’t the Only Focus
  • Eco-Profitability: Balancing Sustainability and Financial Success


In case you are planning your travel already, this is our usual schedule:

04/12 – Cocktail party, 19:30 – 23:00 

05/12 – Program, 09:00 – 16:00

            Speed Networking 16:00-17:00
            Pub Quiz 18:30 – 20:00
            Dinner 20:00-21:30
            Party 21:30-02:00

06/12 – Morning activities 08:00-09:30

            Program, 10:00 – 13:00


Keep an eye on our website for future topic updates and program details. There’s plenty more to come! 🙂