000

19:30
Fortis Club

Registration

20:00 - 23:00
Strike Bar

Welcome Drink!

09:00 - 09:15
Hall A

Welcome Aboard: What You Need to Know!

09:15 - 10:00
Hall A

Keynote: Thank You for Coming in Today

10:00 - 10:40
Hall A

Interview: “Legends talk”

Moderator
Director at HESA Group
General Manager at Hilton Belgrade
10:40 - 11:15
Expo & Lounge

How About Some Coffee?

11:15 - 12:00
Hall A

Panel Discussion: Beyond Efficiency: The Must-Do Tech Investments Shaping Hotel Operations in 2026

Moderator
Founder & Chief Executive Officer at Flexkeeping
12:00 - 12:45
Hall A

Keynote: Beyond Discounts – Loyalty as a Driver of Trust and Long-Term Relationships

12:45 - 13:15
Hall A

Keynote: The Power of Data: Driving Actionable Customer and Commercial Insight

13:15 - 15:00
Iadera

Lunch

15:00 - 15:30
Hall A

Fight Club: Smart Hotels or Smart People? Who’s Really Shaping the Future of Hospitality?

15:30 - 16:15
Hall A

Keynote: From Hotel Outlet to F&B Destination – 5 Strategies to Boost your F&B Concept

16:15 - 17:00
Hall A

Panel Discussion: Reimagining Hospitality – What the Future of Hotel Operations in the Region Will Look Like

17:15 - 17:45
Lounge

Speed Networking: Quick Chats, Big Connections!

17:15 - 18:00

Workshop: Everything You Want to Know About Cigars

19:00 - 20:00
Hall A

Pub Quiz: Drink, Think, Get It Wrong, and Maybe Win Anyway!

20:00 - 21:30
Expo & Lounge

Dinner: Fueling the Night!

21:30 - 22:15
Hall A

Stand-Up Performance by Josip Gotovac

22:15 - 02:00
Hall A

Unwind the HOW Way With Helena & Boi Bend!

09:00 - 09:30
Hall A

Coffee with Hospitality Stars

09:30 - 10:20
Hall A

Fish, Vegetables, Meat… Procurement Lists Seem Endless. How to Make Sure Nothing is Missing During the High Season

09:30 - 10:20
Hall B

The Future of Fitness in Hospitality – From Trend to Guest Experience

10:30 - 11:30
Hall A

Two Clicks to Disaster – Live Demo of Hacker Attack (General & Tech)

10:30 - 11:30
Hall B

Mastering Hotel Digital Signage – Tips & Tricks for Effective Communication (Sales)

11:30 - 12:00
Expo & Lounge

How About Some Coffee?

12:00 - 13:00
Hall A

Show Me the Shoes and I’ll Tell You How to Sell (General & Sales)

13:00 - 12:00
Hall B

Hygiene: The Quiet Power Behind Every Successful Hotel (Housekeeping)

13:00 - 14:00
Hall A

Practical Tools and Interactive Insights on What AI Strategies Might be the Right Fit For Your Business (General & Marketing)

14:00
Iadera

Lunch