Hotel Operations Weekend is the only hotel operations Festival organized in Europe. The main goal is to gather tourism and hotel middle management representatives from the entire region, to present global hotel operations trends, to facilitate implementation of new products and services and to ensure to participants great entertainment and networking.
The first Festival gathered more than 500 participants and most hoteliers agreed that HOW became leading middle management representatives meeting place.
We want to present to our participants global trends in hotel operations and also encourage them to implement new products and services.
Festival Participants are:
- Hotel GMs
- Hotel GMs’ Assistants
- Hotel Operation managers
- Sales and Marketing managers
- Human Resource managers
- Housekeeping managers
- Wellness managers
- F&B managers
- Reception managers
- Technical Department managers
- Restaurant/ bars managers
- Cost Control managers
HOW 2018 PANELISTS
Some of this year panelists are:
HOW is 3-day Festival and it is segmented by hotel departments.
PRELIMINARY PROGRAM HOW 2018
Wednesday, Oct 3rd 2018
|7.30 pm||Welcome cocktail and networking|
Thursday, Oct 4th 2018
|9.00 am||Main hall||Opening|
|9.30 am||Main hall||Panel discussion: Global trends in hotel operations|
|10.15 am||coffee break|
|10.45 am||Main hall||Presentation: DATA – How to use data to know your guest|
|11.15 am||Main hall||Presentation: HR – What kind of leaders will hospitality of the future need|
|11.35 am||Main hall||Panel discussion: Technology for communication within the hotel|
|12.20 pm||lunch break|
Panel discussion: S&M/ Reception – How to increase your income after booking and on site
Panel discussion: HR – Online Employment trends
|3.00 pm||Hall A||Presentation: How to know what your guests really think about you?|
Panel discussion: TECH – Energy Saving
Panel discussion: F&B – What 21st century guests are look for breakfast?
Presentation: S&M – DWEM Hospitality – intelligent Big Data hospitality solutions for advanced business analysis, reputation management and price positioning
|4.05 pm||coffee break|
|4.30 pm||Sports area||Team building games – show that your team is the best one (runs until 7.00 pm)|
|7.30 pm||Miramare hotel pool area||Dinner, concert, party, party, party! (until 3.00 am)|
Friday, Oct 5th 2018
Panel discussion: TECH – Entertainment trends in hotel rooms
Panel discussion: HR – Engagement and retention of employees
Panel discussion: F&B – Creating a successful bar in seasonal hotels
Presentation: S&M – How to improve OTA ratings while boosting revenue and refining HR management
|11.15 am||coffee break|
Workshop: WELL – Integrated wellness software
Workshop: F&B – Tricks from Champagne connaisseurs: how to successfully sell Champagne by the glass’
Workshop: SUP – Modern supply in hotel business
*Note: The published program is not final and is still subject to change.
The Festival’s concept is directed to B2B business model development, participants networking and boosting quality of hotel business and services. HOW provides its partners networking with hoteliers from entire region and development of B2B business.
HOW partners can represent their products and meet potential partners through various partnership models!
Partnership opportunities can be found here.
PROFICISCOR d.o.o., Ivana Broza 8a,
HR- 10000 Zagreb, MB: 1783122,
MBS: 080476091, VAT-ID: HR66631337112
Bank account: Zagrebačka banka
Board member: Robert Brgić
Place of jurisdiction: Commercial court Zagreb
Nominal capital: 25.000,00 HRK