Welcome to HOW

Hotel Operations
Weekend 2019

Valamar Collection Isabella Island Resort, Poreč

16. - 18.10. 2019.

HOW 2019

See you in Porec?

Hotel Operations Weekend is the only hotel operations Festival organized in Europe. The main goal is to gather tourism and hotel middle management representatives from the entire region, to present global hotel operations trends, to facilitate implementation of new products and services and to ensure to participants great entertainment and networking.

500

Available accreditationSecure yours as soon as possible!

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44Panela
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106Panelista
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1035Sudionika
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3Tuluma na bazenu

Last year panelists

Great guests who made HOW 2018 great

Preliminary
program

An introduction of what to expects this year

Planned Topics (for All Participants):

Global trends in hotel operations

How to maximise your operations profitability in respect to your guests and different markets they are coming from?

Going green – sustainability is the new “it” word. How can we participate in saving the planet…and adding additional value to our guests?

How co-branding can boost your revenue?

Food and Beverage:

„Grab & go” concept or how to increase revenue from new F&B trend

Creative independent F&B concepts in hospitality

Tech department:

We all say the WiFi in our hotel is great but is it really? And how to make it to be perfect?

Hotel app: pro & con

Sales:

Fight club in revenue management: If the bookings are down – do we keep the prices and risk to be half full or do we discount prices to fill in property?

Engage your guests – let them be your ambassadors / Social media: do you value it enough?

We all like to say we are the best – but what happens when your guests expect a lot and you do not deliver to their expectations. What means when your lowest review score is “value for money”?

Humar resource:

Do you know how to say thank you to your staff?

International hotel brands made possible for hotel sales staff to work from home. What are pros and cons of that arrangement?

Housekeeping:

How to train housekeeping staff more efficiently?

What hotel amenities are the trend in 2020?

Reception:

On-site communication with guests – what is the most effective one?

Hotel GMs

Hotel GMs’ Assistants

Hotel Operation Managers

Sales and Marketing Managers

Human Resource Managers

Housekeeping Managers

Who are HOW Festival participants?

Who joined us so far?

Wellness Managers

F&B Managers

Reception Managers

Technical Department Managers

Restaurant/ bars Managers

Cost Control Managers

Join us at the largest regional hotel conference.

In first two years, more place was sought, and there were none left. Do you want to allow this to happen to you?

Hotels, Faculties & Institutions

HRK 00

The fee includes:

  • All lectures
  • Panel discussions
  • Team-building and workshops
  • Welcome cocktail on Wednesday October 16th
  • Dinner on October 17th
  • Cocktails and concert on October 17th

OTHER / SUPPLIERS

HRK 00

The fee includes:

  • All lectures
  • Panel discussions
  • Team-building and workshops
  • Welcome cocktail on Wednesday October 16th
  • Dinner on October 17th
  • Cocktails and concert on October 17th

Location

How to reach Porec and further

Directions for arrivals from the airports of Trieste, Pula and Zagreb.

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Detailed ferry schedule for the island of Sv. Nikola where HOW is held.

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Book your accommodation on the island of Sv. Nikola where HOW is held.

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SPONSORSHIP

Become a HOW partner

Festival goal is to present the trends in hotel operations to the participants and to encourage them to implement new products and services while ensuring an opportunity for networking and fun.

Timing of the festival is set in the period of preparations and budgeting for the next tourist season in order to make sure that these products and services can be promptly implemented.

If you are interested for cooperation, you can download our sponsor presentation  here.

Sponsors