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In 2017, at the first HOW Festival, more place was sought, and there were none left. Do you want to allow this to happen to you?

Sign up here at early bird prices.

Book your accommodations here.

HOW is 3-day Festival and it is segmented by hotel departments.

PRELIMINARY PROGRAM HOW 2018

Wednesday, Oct 3rd 2018
19.30   Welcome cocktail and networking
Thursday, Oct 4th 2018
9.00 Main hall Opening
9.30 Main hall Panel discussion: Global trends in hotel operations
10.15 Main hall Presentation: Data – how to know your guests
10.45   coffee break
11.15 Main hall Presentation: What kind of leaders will hospitality of the future need
11.45 Main hall Panel discussion: Technology for communication within the hotel
12.30   Lunch break
14.30

Hall A

Hall B

Panel Discussion: F & B – What do guests in the 21st century look for breakfast?

Panel Discussion: HR – Online Employment

15.15

Hall A

Hall B

Panel Discussion: TECH – How can Energy Saving be implemented in operating hotels

Panel Discussion: S & M – How to increase your income after booking and on site

16.00   coffee break
16.30 Sports area Team building games (runs until 19.00)
19.30 Miramare hotel pool area Dinner and concert

 

Friday, Oct 5th 2018
9.00

Hall A

Hall B

Panel Discussion: TECH – Entertainment trends in hotel rooms

Panel Discussion: HR – Engagement and retention of employees

9.45

Hall A

Hall B

Panel discussion: F & B – Creating a successful bar in seasonal hotels

Panel Discussion: S & M – Application, experience, personalization – The future of hotel awards

10.30   coffee break
11.00

Hall A

Hall B

Workshop: WELL – Integrated wellness software

Workshop: SUP – Modern supply in hotel business

12.00

Hall A

Hall B

Workshop: F & B – How to open a new restaurant in the hotel and what to put the focus on

Workshop: GDPR

*Note: The published program is not final and is still subject to change.

 

Hotel Operations Weekend is the only hotel operations Festival organized in Europe. The main goal is to gather tourism and hotel middle management representatives from the entire region, to present global hotel operations trends, to facilitate implementation of new products and services and to ensure to participants great entertainment and networking.

The first Festival gathered more than 500 participants and most hoteliers agreed that HOW became leading middle management representatives meeting place.

We want to present to our participants global trends in hotel operations and also encourage them to implement new products and services.

Festival Participants are:

  • Hotel GMs
  • Hotel GMs’ Assistants
  • Hotel Operation managers
  • Sales and Marketing managers
  • Human Resource managers
  • Housekeeping managers
  • Wellness managers
  • F&B managers
  • Reception managers
  • Technical Department managers
  • Restaurant/ bars managers
  • Cost Control managers

HOW Festival panelists are leading regional and international hotel operations experts.

Last year panelists:

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    EDWIN BROERS

    REGIONAL VICE PRESIDENT CENTRAL & EASTERN EUROPE,

    WYNDHAM HOTEL GROUP

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    JACQUES L. MORAND

    SOUTH EASTERN EUROPE VICE PRESIDENT

    HYATT HOTELS & RESORTS

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    FRANK REUL

    AREA GENERAL MANAGER FOR ROMANIA, BULGARIA AND MACEDONIA,

    ACCORHOTELS / ORBIS

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    DALIBOR ŠUMIGA

    CEO,

    PROMOSAPIENS

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    GREGOR JAMNIK

    GENERAL MANAGER,

    BEST WESTERN PREMIER HOTEL SLON

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    FRANK GUEUNING

    ASSOCIATE PROFESSOR OF PRACTICE, LES ROCHES GLOBAL HOSPITALITY EDUCATION

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    LUKA BERGER

    CEO,

    FACILITY

Check out all pictures from HOW 2017 here.

The Festival’s concept is directed to B2B business model development, participants networking and boosting quality of hotel business and services. HOW provides its partners networking with hoteliers from entire region and development of B2B business.

HOW partners can represent their products and meet potential partners through various partnership models!

Partnership opportunities can be found here.

PARTNERS

GENERAL SPONSORS

SPONSORS

PATRONS

MEDIA PATRONS

OUR PROJECTS

PROFICISCOR d.o.o., Ivana Broza 8a,

HR- 10000 Zagreb, MB: 1783122,

MBS: 080476091, VAT-ID: HR66631337112

Bank account: Zagrebačka banka

2360000-1102359201,

IBAN: HR162360000110235920

Board member: Robert Brgić

Place of jurisdiction: Commercial court Zagreb

Nominal capital: 25.000,00 HRK